General Terms and Conditions (GTC)

effective as of 01.09.2009, amended as of 01.12.2010, 01.05.2011 and 01.01.2019

Service Level Agreement (SLA)

effective as of 01.09.2009

General Terms and Conditions for Multicast VLAN

effective as of 01.04.2011, amended as of 01.01.2019

Multicast Receiver Order Form

Multicast Source Order Form

General Terms and Conditions for providing Transparent Ethernet Interconnect

effective as of 01.07.2019

Transparent Ethernet Interconnect Order Form

Information Security Policy Declaration

Certificate ISO/IEC 27001:2013

initial as of 19.10.2020

Certificate ISO/IEC 27001:2022

re-certification up to 19.10.2026

Single points of contact for communication: Regulation (EU) 2022/2065

Peering: Technology information guide